- Serves as an advocate for all PILLAR CARE CONTINUUM Day Program participants; setting an example to staff that protecting and promoting dignity, respect, independence, health and safety is our primary commitment and responsibility.
- Supervises daily program operations. Oversight of all staff at the program; including direct care, nursing, kitchen and supervisors. Provide direction and management to ensure the program is operating within regulatory standards for all governing bodies.
- Directs and supervises staff; assigns staff responsibilities and monitors staff performance
- Facilitates administration of Day Program in accordance with regulations, standards, and PILLAR CARE CONTINUUM program Modules.
- Conducts and documents staff meetings.
- Completes all UIR reports in a timely manner.
- Participates in human resource functions including interviewing, hiring counseling and performance monitoring; receives and approves leave requests; reviews e-time and attendance records for staff; conducts performance evaluations and makes recommendations for placement, promotion, transfer or termination.
- Administers and interprets program and personnel policies
- Meets with families and provides information about adult day programs; provides site tours and supervises on-site consumer intake activities.
- Participates in development of a service plan for each consumer and oversees outcome measurements for all goals and activities; participates in follow-up evaluations at least annually; initiates or participates in an Interdisciplinary Team (IDT) to address a specific concern.
- Evaluating appropriate level of care and access to services.
- Monitoring of service plans including assessed needs met and revisions made when necessary.
- Monitoring service delivery in accordance with service plans.
- Oversees health and safety of consumers, staff and facility.
- Serves as on site liaison between nursing, transportation, kitchen, and facilities management as well as behavioral services.
- Participates in program self assessments, outcomes management systems, internal audits, surveys and developing action plans; may investigate, handle and resolve complaints and problems as directed by supervisor
- Provides technical support and training for staff; participates in development of staff training programs in conjunction with Director of Training; may provide direct training
- In conjunction with the Program Director, agency department heads and executive staff, participates in development of long and short term goals for adult programming, evaluates programs to determine effectiveness, efficiency and utilization
- Participates in formulation of annual budget; receives, processes and approves routine expenditure requests; submits reports required by Finance and funding sources
- May be required to perform duties of program or transportation staff as required
- Attends regular management, and supervisory meetings; participates in various agency management assignments
- May assist individual consumers with daily needs including transferring, toileting and feeding as required
- Responsible for the oversight of the electronic medical record including but not limited to attendance, record library and notes. As well as consumer information updates and completion.
- Performs other functions as directed by supervisor, PILLAR CARE CONTINUUM management, or funding source representatives
- Every staff person must cooperate with PILLAR CARE CONTINUUM, the Office of Licensing, the Division of Developmental Disabilities, Medicaid and the Department of Human Services in any inspection or investigation.
- Knowledge of various types of developmental disabilities in an adult population;
- Ability to adhere to policies and procedures;
- Relate well with adults with disabilities; carry out program objectives and supervise the work of others;
- Build and promote teamwork;
- Organize, plan and implement program objectives;
- Drive a multi-passenger vehicle;
- Communicate effectively in English, both verbally and in writing;
Respect and maintain confidentiality of consumers and co-workers; to maintain proper working relationships with consumers, staff, administrators, parents, guardians sponsors and DDD personnel;
- Maintain a safe working environment and adhere to universal health precautions;
- Maintain a valid driver’s license with fewer than 4 points at all times
- High School Diploma or equivalent; bachelor’s Degree in a human services-related field preferred;
- Five years experience working with individuals with developmental disabilities;
- Minimum of two years experience in a supervisory capacity