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Alicia-Ann joined Pillar Care in August of 2015 with 10 years of nonprofit experience. She has been in the field of Developmental Disabilities since 2010. Alicia-Ann started with our agency as the Director of Training. Now as the head of the recently combined quality and training department she oversees training for over 800 of Pillar Care’s employees and quality improvement for all of our agency’s programs, as well as serving as Director of the President’s Office .